DAC SECURITY

   PRIVACY NOTICE

AT DAC SECURITY WE TAKE YOUR PRIVACY & INFORMATION WE HOLD VERY SERIOUSLY TO COMPLY WITH THE GDPR  “GENERAL DATA  PROTECTION REGULATIONS. RECENTLY INTRODUCED.  THESE NEW REGULATIONS REQUIRE US TO INFORM YOU OF ANY PERSONAL INFORMATION WE HOLD ABOUT YOU OR PASS ON TO ANY 3RD PARTY. HOW WE DO THIS IS DETAILED BELOW.

WHO WE ARE AND OUR CONTACT DETAILS:

DAC SECURITY ,  UNIT 1, BLOCK 2, BELLMAN WAY, DONIBRISTLE INDUSTRIAL ESTATE, DALGETY BAY, KY11 9JW.

TELEPHONE 01383 820700. EMAIL admin@dacsecurity.co.uk.

WHAT WE DO WITH THE INFORMATION WE HOLD.

WE USE YOUR NAME, ADDRESS, TELEPHONE NUMBERS & EMAIL ADDRESS WHICH YOU HAVE SUPPLIED TO ALLOW US TO CONTACT YOU REGARDING THE SERVICE WE CURRENTLY PROVIDE YOU WITH.  THIS ALLOWS US TO PROVIDE YOU WITH INFORMATION RELATING TO THE OPERATION OF YOUR ACCOUNT WITH US OR ISSUES. WE DO NOT STORE BANK OR CARD DETAILS.

SHARING OF INFORMATION.

WE DO NOT PASS INFORMATION TO ANY 3rd PARTY EXCEPT FOR CERTIFICATION WITH THE SSAIB.  WHERE REMOTE SIGNALLING IS USED THE INFORMATION YOU HAVE PROVIDED SUCH AS KEYHOLDERS CONTACT DETAILS WILL BE PASSED TO THE MONITORING SERVICE, POLICE SCOTLAND & INSURANCE COMPANIES IF REQUESTED. YOU SHOULD BE AWARE THEY WILL HAVE THEIR OWN PRIVACY POLICIES REGARDING USE OF DATA.  YOU SHOULD NOTE WE WILL NOT DISCUSS THE SERVICE WE PROVIDE YOU WITH TO ANY 3rd PARTY UNLESS YOU HAVE ADVISED US BY LETTER OR EMAIL WHO THEY ARE.

HOW LONG DO WE KEEP YOUR DATA.

AS LONG AS YOU HAVE A SERVICE & MAINTENANCE AGREEMENT WITH US WE WILL RETAIN YOUR INFORMATION TO ALLOW US TO PROVIDE YOU WITH THE SERVICE CONTRACTED FOR.  IF NO CONTRACT EXISTS WE WILL DELETE YOUR PERSONAL DETAILS AFTER 24 MONTHS OR SOONER IF YOU REQUEST US TO.  IF ANY ACCOUNT IS OUTSTANDING YOUR INFORMATION WILL BE RETAINED.

YOUR RIGHT TO SEE THE INFORMATION WE HOLD.

IF REQUESTED WE WILL PROVIDE YOU WITH ANY INFORMATION WE HOLD.

CONTRACTURAL RIGHTS.

BY SIGNING OUR CONTRACT AND PROVIDING US WITH YOUR NAME, ADDRESS, TELEPHONE NUMBER, EMAIL ADDRESS ETC UNLESS YOU TELL US OTHERWISE YOU ARE GIVING US PERMISSION TO USE THIS INFORMATION. YOU HAVE OTHER RIGHTS PROVIDED UNDER THE SALE OF GOODS ACT.

CROSS BORDER.

NO INFORMATION WE HOLD CROSSES ANY BORDER TO ANY OTHER COUNTRY.

OTHER IMPORTANT INFORMATION

YOU SHOULD BE AWARE THAT SOME CCTV & INTRUDER ALARM SYSTEMS HAVE OPTIONAL APPS TO GIVE REMOTE VIEWING & SYSTEM CONTROL. BY USING THESE FEATURES YOU ARE GIVING YOUR INFORMATION TO 3rd PARTIES WITH NO CONNECTION TO US, THESE MAY BE LOCATED IN ANOTHER COUNTRY

REGISTRATION

WE ARE REGISTERED WITH THE INFORMATION COMMISSIONER OFFICE AND OUR REGISTRATION NUMBER IS ZA 382235

FOR MORE INFORMATION GO TO  WWW.ICO.ORG.UK